▼ Our Warranty
All jewelry purchased at Devotion is covered, with no extra charge, by this limited warranty for as long as you own it. Each item will be described, along with registry information, in its Registration and Inspection Log.
30 day unconditional warranty covers any damage to your jewelry including damage to the setting and damage or loss of the diamonds at no cost to you. The loss of the entire piece or loss of the center diamond is not covered.
Lifetime diamond loss warranty covers the replacement of your diamonds – excluding the center diamond – due to a defect in the setting, at no cost to you, for as long as you own your jewelry provided it has been inspected according to the terms described in this document.
30 day money back guarantee allows for a refund or exchange provided your jewelry is in new condition and presented with original documentation. Not included are special ordered or custom made jewelry, jewelry with personal engraving, and diamonds inscribed with personal messages.
Diamond grade guarantee assures you that if, upon your undertaking, an internationally recognized gemological lab (GIA, EGL, IGI, or AGS) assigns a lower grade than what is stated on your certified Devotion diamond, Devotion will pay you $10,000 in cash and provide, in place of your diamond, a diamond with a comparable certificate from one of the aforementioned labs.
Free services include one free sizing at the time of your purchase, excluding any structurally limiting pieces such as eternity bands. In addition, you will receive free buffing and polishing, milgrain touchup, and a free jar of jewelry cleaner at your inspections. We will steam clean and inspect your jewelry – at no charge – for life.
Diamond jewelry trade-up allows you, at any time, to trade up the center stone of your solitaire pendant or stud earrings towards diamond solitaire pendant or stud earrings of at least double the stone value (not including the setting), and receive your full purchase price of the original stone registered in your warranty document.